YOUR VOICE. OUR ACTION. BETTER CARE.
Please choose which survey fits your experience:
- Emergency Department Patient Experience – Tell us about your Emergency Department care today.
- Adult Inpatient Experience – For patients admitted to the Hospital.
- Outpatient Experience – For Clinics, Diagnostic Imaging, and other outpatient visits.
- Long Stay Resident Experience – For Manor/Oaks Centre long-stay residents and families.
About this survey
Participation in this survey is voluntary and everything you share will be kept confidential. We expect the survey will take about 5 minutes to complete. Please feel free to express your opinions honestly and be assured your responses will have absolutely no negative impact on your current or future care. If you are unable to respond yourself, a relative or friend may respond on your behalf. Please make sure that the answers represent your own feelings.
Only a limited number of our patients receive this survey, so your participation is important and much appreciated.
Do you have questions about this survey or wish to speak with someone about your care experience?
Every effort is made to ensure that this survey is not sent to families of patients who have passed away. If a grieving family member receives this invitation, please accept our heartfelt condolences and our sincere apology.
If you have any questions, concerns, have received the survey in error or want to be removed from the survey mailing list, please contact Patient Relations at 705-848-7182 ext. 2412 or email us at patientrelations@sjgh.ca.
Should you wish to speak to the hospital directly regarding your care experience, please contact Patient Relations at 705 848-7182 ext. 2412 or email us at patientrelations@sjgh.ca.
