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St. Joseph's General Hospital Elliot Lake

Quality Improvement Plan

Quality Improvement Plan

The Excellent Care for All Act, 2010 (ECFAA) and other accountability agreements require all public hospitals, inter-disciplinary primary health care organizations, Home and Community Care organizations, and long-term care homes to create a Quality Improvement Plan (QIP) every year.

Each organization is required to develop a plan that includes specific targets and actions that reflect Ontario’s health care improvement priorities and the quality issues that are locally relevant. QIP’s must be in place, publicly posted and submitted to Health Quality Ontario (HQO) each year. HQO is the provincial advisor on quality in health care.

QIP development must be informed by the following:

  • mandatory and priority indicators established by the HQO,
  • needs of patients, clients, and residents,
  • insight gleaned through the patient relations process,
  • patient experience surveys and critical incidences,
  • results and initiatives pertaining to employee and physician engagement,
  • commitments outlined in Strategic Plans and Hospital Accountability Agreements and Ministry of Health priorities and Accreditation Canada standards and processes.

Our mission as a Catholic Healthcare Organization is to build on the legacy of our Founders, the Sisters of St. Joseph of Sault Saint Marie, and continue the healing ministry of Jesus, serving all who come to us for care. SJGHEL’s vision is to work in collaboration with health providers to establish a first-class Centre of Excellence for patient health care in our region.

We strive to provide our patients with care that is accessible, effective, efficient, safe, and centered on their needs. At SJGHEL, quality means delivering on all these elements.

Accountability and Patient Safety

Frequently Asked Questions about Quality Improvement Plans (QIPs)

SJGHEL’s Board of Trustees, Quality Committee of the Board, and our Quality & Patient Safety Committee are responsible for overseeing the development of our QIP.

The members of our Board of Trustees and the Quality Committee of the Board work closely with our team of health care professionals to determine areas where we are doing well and areas where we have room for improvement. From there, we set targets for our Hospital, which are reflected in the QIP.

QIPs are submitted to the Ontario Health Quality Council and posted publicly annually at the start of each fiscal year on April 1st.